Are we forgetting that companies also have their own bias to make the decisions that increase overall profits? They lost buyers (me included) by this change, but they made up the difference by selling higher margin accessories. Companies will only cater to users if it aligns with turning a bigger profit. If adding an anti-feature is better for the bottom line, then that’s how it goes. Enshittification doesn’t happen accidentally, but by pushing the boundaries of what the users tolerate.
No, we aren’t forgetting. Precisely because they are a corporation driven by profits like any other, they will do what sells units. It actually goes against the argument for headphone jacks. It is an admission that the people who vocally want phones with headphone jacks don’t buy phones (even if they have headphone jacks) and are an statistically insignificant amount of people. My original point. You are vocal, but disingenuous (perhaps not on purpose).
Fairphone catered to the mass market with the Fairphone 4 (and removed the headphone jack) and broke their own sales records. Sorry, that’s just the truth. What you want is against the grain of the rest of the market. Yes, even the market who want repairable modular phones.
Because when push comes to shove, you might want the headphone jack but it doesn’t drive your purchase decision. And that’s the important part. As an example, another person on this very thread asked what phone with a headphone jack is good, someone else gave a suggestion and immediately got the reply.
I considered that phone, but it didn’t have an OLED screen, so I didn’t buy it.
Admitting that — despite being very vocal about wanting the headphone jack — that feature is actually low in their own list of decision making priorities. At the very least it is below screen quality. Raising the question, where should a profit driven company choose to invest money in when presented with that customer?
In marketing, people are usually very vocal about things that actually don’t influence their own purchase decisions. That’s just a fact, people are very bad at knowing what they want. That’s why you should always observe their behavior, not just ask their opinion. Because a lot of people express opinions they don’t uphold with actions.
Are we forgetting that companies also have their own bias to make the decisions that increase overall profits? They lost buyers (me included) by this change, but they made up the difference by selling higher margin accessories. Companies will only cater to users if it aligns with turning a bigger profit. If adding an anti-feature is better for the bottom line, then that’s how it goes. Enshittification doesn’t happen accidentally, but by pushing the boundaries of what the users tolerate.
No, we aren’t forgetting. Precisely because they are a corporation driven by profits like any other, they will do what sells units. It actually goes against the argument for headphone jacks. It is an admission that the people who vocally want phones with headphone jacks don’t buy phones (even if they have headphone jacks) and are an statistically insignificant amount of people. My original point. You are vocal, but disingenuous (perhaps not on purpose).
Fairphone catered to the mass market with the Fairphone 4 (and removed the headphone jack) and broke their own sales records. Sorry, that’s just the truth. What you want is against the grain of the rest of the market. Yes, even the market who want repairable modular phones.
Because when push comes to shove, you might want the headphone jack but it doesn’t drive your purchase decision. And that’s the important part. As an example, another person on this very thread asked what phone with a headphone jack is good, someone else gave a suggestion and immediately got the reply.
Admitting that — despite being very vocal about wanting the headphone jack — that feature is actually low in their own list of decision making priorities. At the very least it is below screen quality. Raising the question, where should a profit driven company choose to invest money in when presented with that customer?
In marketing, people are usually very vocal about things that actually don’t influence their own purchase decisions. That’s just a fact, people are very bad at knowing what they want. That’s why you should always observe their behavior, not just ask their opinion. Because a lot of people express opinions they don’t uphold with actions.